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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. International customers are responsible for any import taxes and duties. Please refer to our Shipping page for more info.
It depends on where you are. Most orders are shipped the same day (business days) from our warehouse in Sydney and take 3 days to be delivered in average. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Beach Towels
Sand free beach towels are made from microfibre materials with no yarns or loops where sand can get trapped; so when you shake the towel the sand just glides off.
The towel material is designed to dry much faster than cotton towels, which can be particularly helpful at the beach or pool where there is often a breeze. This quick-drying feature makes our towels convenient to use and allows them to be packed away easily without worrying about them staying damp and developing odours.
Our towels are made from a highly absorbent material. They are designed to quickly absorb and trap water, making them more effective at drying off compared to traditional cotton towels. The microfibres are ultrafine and have a large surface area, allowing them to absorb much more moisture in a shorter amount of time – over 3-times more per square cm than regular towels, approx. 1 litre of water. This makes them a popular choice for beachgoers who want to quickly dry off after swimming or bathing.
There are several differences between microfibre towels and traditional cotton towels. Firstly, microfiber towels are made of synthetic materials, Rockycay’s are a unique blend of polyester and polyamide, whereas cotton towels are made of natural cotton fibres. Secondly, microfibre towels have smaller fibres and a higher thread count, making them more effective at absorbing water and repelling particles. Additionally, microfiber towels are quick-drying, while cotton towels may take longer to dry. Lastly, microfiber towels are often more lightweight and compact, making them convenient for travel or gym use.
To wash towels, it is best to use warm water and a mild detergent. Avoid using fabric softeners as they can reduce absorption. Tumble drying on a low heat setting is recommended to prevent shrinkage and maintain the towel's quality. Make sure the towels are completely dry before folding and storing to prevent a musty odour.
Yes, our beach towels can also be used as regular bath towels. The quick-drying properties of these towels make them convenient for both beach and bathroom use. They are lightweight and compact making them ideal for small spaces such as caravans and camping tents.
Our beach towels are also known for their durability. The high-quality fibres used in the construction of our towels are strong and resistant to tearing. They are designed to withstand repeated use and washing, making them a long-lasting investment. We stand by the quality of our towels and offer a lifetime warranty on any manufacturing defects. Simply contact us and we will send you a new towel or a full refund.
You can contact us through our contact page! We will be happy to assist you.