Standard Delivery 4-8 business days:
FREE*
Express Delivery 2-4 business days:
From AU$9
Shipping & Returns
Fast delivery. Always.
SHIPPING & RETURNS
All Australia orders are shipped from our warehouse in Sydney with Australia Post. A tracking number will be provided.
Orders placed on business days before 12pm Sydney Time (AEST) are shipped the same day.
All other orders are shipped the next business day.
Australia Deliveries
Next-day** Courier for Sydney, Melbourne and Brisbane Metro Only:
AU$19
* Orders below $80 attract a variable shipping cost calculated at check out.
** Next Day: Orders placed by 12pm - business days - metro areas only. Please contact us for urgent orders.
New Zealand Deliveries
Standard Delivery 5-10 business days:
FREE on orders of $100 and above.
(Or $10 on orders under $100)
Express Delivery 3-6 business days:
AU$20
Worldwide Shipping
Standard Delivery 15-20 business days:
FREE on orders of $100 and above.
(Or $30 on orders under $100)
Express Delivery:
AU$30
Customers in the USA please click here to visit your local website ▶︎
International customers are responsible for any import taxes and duties. Shipping by Birch 3PL Sydney.
Returns & Refunds Instructions
We are very certain that you'll love your new Rockycay towels, but if for any reason you don't, any items (unwashed and unused) may be refunded or exchanged within 30 days of purchase. We pay for your return shipping.
Any additional shipping charges such as Standard Post, Express Post or Courier are non-refundable.
All our towels have a lifetime warrany on any manufacturing defects.
Return Instructions:
1. Contact us at towels@rockycay.com.au to request a prepaid Australia Post return label. We will then send the label as an email attachment and return instructions.
2. Once the towels are received by us, your order will be automatically refunded back to the original form of payment.
TAKING TOWELS TO THE NEXT LEVEL
QUESTIONS OR FEEDBACK?
If you’d like to know more about Rockycay Towels or have any questions, please don’t hesitate to email us at towels@rockycay.com.au.
We’d love to hear from you.
TAKING TOWELS TO THE NEXT LEVEL
QUESTIONS OR FEEDBACK?
If you’d like to know more about Rockycay or have any questions, please don’t hesitate to email us at towels@rockycay.com.au.
We’d love to hear from you.