We are very certain that you'll love our towels, but if for any reason you don't, or you’ve simply changed your mind, any items (unwashed and unused) may be refunded or exchanged within 30 days of purchase. 

All our towels have a lifetime warranty on any manufacturing defects. 

Return Instructions:

Simply contact us at towels@rockycay.com.au to request a prepaid Australia Post return label. We will then send the label as an email attachment and return instructions.

Once the towels are received back at our warehouse, your order will be automatically refunded to the original form of payment. 

We will pay for your return shipping!

Any questions?

Please feel free to contact us via the 'Contact Us' form, or email us to towels@rockycay.com.au

We will respond to your enquiry within 4 business hours.